SIBA · Innovation · Solutions · Business advisory

Understand the business.Build the solution.Grow sustainably.

SIBA advises on and builds technology and AI solutions that streamline processes, automate operations and raise business performance.

Connects with the platforms businesses already use

  • Facebook
  • Instagram
  • Zalo OA
  • TikTok
  • WhatsApp
  • Shopee
  • TikTok Shop
  • Lazada
  • Shipping carriers
  • Accounting
  • CRM
  • ERP
  • Excel
  • Claude
  • OpenAI
  • Gemini
  • Qwen
  • Llama

What SIBA bringsProducts & solutions

Platforms running with businesses today, plus innovation and advisory shaped around your own operations.

  • Chốt Ngay · Multichannel commerce

    Multichannel selling, AI closing orders 24/7

    • The AI sales assistant advises in Vietnamese, creates the order and hands over to staff when needed, 24/7
    • Facebook, Instagram, Zalo OA, TikTok Shop and WhatsApp in one inbox, assigned to staff
    • GHN waybills, reconciliation and orders synced with Pancake POS in the same platform
    • Unified inbox
    • AI sales assistant
    • Waybills & reconciliation
    • Orders & POS
    • Facebook ads
    • Products & inventory

    Unified inbox

    • Facebook8
    • Zalo OA3
    • Instagram2
    • TikTok Shop1

    Is this dress still in size S? How long to ship to Da Nang?

    Yes, 4 left in size S. Delivery to Da Nang takes 2–3 days. Shall I send you the payment link?

    Order created · awaiting payment

Industries

Shaped to how each industry runs

E-commerce & retail

One inbox for Facebook, Instagram, Zalo OA, TikTok Shop and WhatsApp

Product in daily use

Chốt Ngay

E-commerce & retail

Product in daily use
  • One inbox for Facebook, Instagram, Zalo OA, TikTok Shop and WhatsApp
  • A Vietnamese AI assistant that advises, closes and hands over to staff
  • Orders, inventory and GHN waybills in the same platform

Related solutions

  • Chốt Ngay
Talk about this industry

Instant information, accurate decisions

SIBA doesn't sell one "general AI assistant". AI is built into the most labour-heavy step of each product: closing orders in chat, importing data and drafting lesson plans at vocational schools, and processing documents for a business's own workflow.

AI inside each SIBA product

AI by product

Chốt Ngay · AI sales assistantLive

Customer: "Is the floral dress still in size S? How long to ship to Da Nang?"

The AI answers in Vietnamese from the shop's stock and policies: 4 left in size S, 2–3 days to Da Nang, then creates the order right in the conversation.

Works with:Inbox · Chốt NgayOrders · Chốt Ngay

Illustrative examples on sample data. AI features belong to each product; this is not one shared AI system.

With you all the way

Every project goes through three steps

From surveying how you really work to tracking results after launch, SIBA is with you at every step.

Survey the processes, interview the team and read the operating data to find exactly where money, time or dependence on people is being lost.

Deliverables

  • Map of current processes
  • Prioritised bottleneck list
  • Measurable goals
Plan your rollout

Integrations

Connects with the systems you already use

No rip-and-replace. SIBA plugs its solutions into your marketplaces, chat channels, carriers and management software.

Sales & messaging

  • Facebook
  • Instagram
  • Zalo OA
  • TikTok
  • WhatsApp

Marketplaces

  • Shopee
  • TikTok Shop
  • Lazada

Operations

  • Shipping carriers
  • Accounting
  • CRM
  • ERP
  • Excel

AI models

  • Claude
  • OpenAI
  • Gemini
  • Qwen
  • Llama

Results

Measured in numbers, not promises

  • −80%

    Response time

    From an average of 5+ minutes to under 60 seconds on every channel.

    Chốt Ngay

  • +30%

    Conversion rate

    Faster replies and AI-assisted selling.

    Chốt Ngay

  • 5

    Sales channels at once

    Facebook, Instagram, Zalo OA, TikTok Shop and WhatsApp in one inbox.

    Chốt Ngay

  • 300M+ VND

    Saved every year

    Subscriptions for five disconnected tools; the system pays for itself.

    School Information System

  • Seconds

    Instead of hours

    Transcripts and handbooks in a single click.

    School Information System

  • 1 day

    For staff to get started

    An intuitive bilingual interface, no long training.

    School Information System

Figures published on SIBA's product pages.

Why SIBA

Commitments that earn trust

Business first

SIBA spends weeks working directly with shop owners, teachers and accountants before writing the first line of code.

Your data stays yours

Full data ownership, role-based access, encryption and backups, on the cloud or your own servers.

AI that really automates

AI closes orders, reconciles and reports in place of people, measured in time saved and fewer returns.

Transparent cost

Clear module-based plans with no hidden fees, and a team that responds fast to incidents.

Technology

  • TypeScript
  • React
  • Python
  • FastAPI
  • PostgreSQL
  • ElectricSQL
  • Drizzle ORM
  • MeiliSearch
  • Docker
  • Claude
  • OpenAI
  • Gemini

FAQ

Questions for SIBA

Still have a question?

Contact us
Is SIBA an outsourced software services company?

No. SIBA works as an innovation partner: advising to understand the real problem, building the right solution and staying to track results after launch, rather than taking a work item and handing it off.

Can a small business start with SIBA?

Yes. Chốt Ngay is designed for small and mid-sized sellers, and module-based plans let you start with the few modules you need most and expand as volume grows.

Will it work with the software we already use?

Yes. SIBA integrates with your marketplaces, chat channels, carriers, accounting software, CRM, ERP and even the Excel files you already use.

How soon will we see a first result?

SIBA builds a prototype and PoC within weeks so you can validate before investing heavily. With the school system, staff were up and running in a day.

How is our data protected?

You own your data outright. Role-based access, encryption, backups and monitoring, deployed on the cloud or on your own servers.

SIBA

Run leaner with SIBA

Tell SIBA the problem your business is facing. SIBA will find the right solution with you.

Book a consultation