SIBA · Innovation · Solutions · Business advisory

Understand the business.Build the solution.Grow sustainably.

SIBA understands the problems businesses face, then advises on and delivers the right solutions to streamline processes, automate operations and raise business performance.

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One platformEvery solution your business needs

From complex processes to one smart, seamless, optimised solution.We apply AI to build end-to-end digitisation and automation solutions, so businesses can run every operation on one single system.

AI assistant

Customer care chatbot · E-commerce & retailCustomer on Zalo

Hi, is the linen shirt in size M, beige still in stock?

Thought for 0.9s · 1 checks

Done4/4 STEPS

  1. Read the customer's message

    AI chatbot

    Stock question: linen shirt, size M, beige

  2. Check stock

    Stock

    6 left at the central warehouse

  3. Create the order

    Orders

    Draft order #A1042, customer confirmed

  4. Create the shipment

    Shipments

    Delivery in about 2 days, tracking code sent

Solution hub

E-commerce & retail

From the first message to the delivered order.

  • AI chatbot
  • AI forecasting
  • Unified inbox
  • Orders
  • Stock
  • ShipmentsDone here
  • Reports
  • Purchasing

Figures in this demo are simulated data.

A spark in every solution

An AI assistant always alongside your business

The AI assistant is built into every SIBA module and works with your team every day. The more your business grows, the better it understands how you operate.

11:47 pm · Outside business hours

Customer · ZaloIs the white shirt still in size M? How long to deliver to District 7?

Check stock · White shirt, size M: 12 left

AI assistantWe have 12 in size M. Delivery to District 7 takes 2 hours, shipping 20,000đ. Shall I create the order for you?Replied in 2 seconds
Customer · ZaloOk, I'll take 2
AI assistantOrder #1048 created2 × White shirt, size M358,000đStock updated · confirmation sent on Zalo
Customer · ZaloCan I swap last week's order to size L?
AI assistantSwaps need a team member to decide. I'm passing this to Linh in returns, who will message you tomorrow morning.Handed to Linh · ReturnsWith order #1031 and a summary of the request, so the customer doesn't repeat themselves.
  1. Read message
  2. Check stock
  3. Reply to customer
  4. Create order
  5. Hand to staff

Illustrative scenarios on sample data, not real customers or real product screens.

Industries

Many industries, a process for every business

E-commerce & retail

  • Multichannel online shop
  • Store chain
  • Wholesale & dealers

Multichannel online shop

1234

E-commerce & retail

Online shops, store chains or wholesale: each closes orders and ships its own way.

Business models

Sample process

  1. 1Customer messages on Facebook, Zalo
  2. 2AI advises and closes the order
  3. 3Pack and create the shipment
  4. 4Reconcile cash on delivery

This is only a starting point. SIBA surveys your business and configures the process to how you actually work.

A different way for each industry

Shaped around your process,running on one system

Every industry has its own rhythm. SIBA configures the workflow around how your business actually runs, so people, AI assistants and systems work together on one platform.

01Retail

People, AI and systems in one process

Each step goes to the right person, AI assistant or system, tracked along a single line.

02Manufacturing

Run in sequence or in parallel

A new production order splits into branches that run at once, then merges and moves on when all are done.

03F&B

One process, many sites

The whole chain shares one process, while each site keeps its own team, way of assigning work and deadline.

04Logistics

A deadline for every step

Deadlines count working hours, skip weekends and remind the right person before time runs out.

05Finance

Branch automatically on conditions

The process picks the approver, deadline and next step from the value of each spending request.

06Office & HR

A full trail of every process

Every handoff is recorded: who did it, when, and it cannot be edited afterwards.

Roadmap

With you all the way through digital transformation

Four stages in sequence, each building on the result of the one before. Every stage has concrete deliverables so the business can see progress clearly.

  1. 01

    Advisory

    Survey the current state, listen to your operating goals and show which work to do first for a business of your size.

    Process map · Rollout roadmap

  2. 02

    Digitisation

    Move each function onto the system the way the business already works, without forcing process changes first.

    Orders · Inventory · HR · Accounting

  3. 03

    Automation

    Automate repeated steps and connect the modules, so data moves from one step to the next without anyone re-keying it.

    Approvals · Notifications · Sync

  4. 04

    Data-driven

    Reports and AI read from a single source of data, supporting decisions and continued optimisation on real numbers.

    Reports · AI analysis · Optimisation

Built from ready-made pieces

Sales channels, modules and template workflows are already in place. SIBA picks the pieces your business needs, puts them together, tests them, then takes them live.

  • Many channels and business functions on one platform
  • Ready to use, nothing built from scratch
  • Tailored to your own workflow, expandable as you grow
01

Understand the business

  • Survey real workflows
  • Keep familiar practices
02

Build the solution

  • Every channel in one place
  • No re-entering data
  • AI handles repetitive work
03

Grow sustainably

  • Faster decisions
  • Scale without more hires
  • Clear costs

Sparking your idea

Every innovation starts with a spark. SIBA listens to your business's challenge, turns it into a solution with you, and grows alongside you at every stage.

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